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Digital Influencer Otto Berkes: From Xbox To The Enterprise

News from CA - Fri, 10/04/2019 - 09:32

As my article on CA from a few months ago explained, Berkes is one of the drivers of CA’s own transformation – but that fact alone doesn’t qualify him as a digital influencer. In fact, Berkes brings some serious digital cred to the table, as one of the founders of Microsoft MSFT +3.85%’s Xbox video game empire as well as a progenitor of the HBO GO streaming video service.

Following Berkes’ path from Microsoft to HBO and on to CA provides a fascinating study in how to build digital influence among today’s software-driven enterprises.

Categories: CA

How to Avoid the App Graveyard

News from CA - Fri, 10/04/2019 - 09:32

At this moment there are over two million apps available for download, and as many as 60,000 new apps added per month (link is external). But with countless new additions and tremendous growth expected over the years, thousands of applications are also being removed (link is external) to never return – entering the app graveyard.

Applications have evolved to become more than just games and social networking tools used solely for enjoyment. People now depend on countless applications on a daily basis. From banking to airline apps and fitness trackers to GPS, it’s safe to say applications have become a necessity to many. As a result of this shift, businesses now depend on a successful app to build brand loyalty and increase revenue – where those whose apps fail become irrelevant. The average cost to build a typical consumer app is $50,000 - $150,000 (link is external) – money you don’t want to lose. So in this highly competitive marketplace, what can you do to ensure that your app doesn’t end up in the app graveyard?

Know Your End Users

Most apps are abandoned because they ultimately fail to meet the users’ needs. Understanding what your users want is an essential factor to success. While this is no secret, it is still a place where many apps tend to fall short. Consumer feedback needs to be taken into account regularly and with that, continuous improvements should be made.

If an app hasn’t been updated in months, it’s highly likely that users have already discovered the next best thing, leaving your app in the dust – and the cost to your business can be detrimental. Not only do you lose existing customers, you risk losing potential new customers as well.

Categories: CA

DevOps works best when everyone is running the same play

News from CA - Fri, 10/04/2019 - 09:32
While that may be true, it’s hard to argue that success wouldn’t be easier to achieve with executive support and having the whole organization working together in harmony toward the same objectives.

Rally Software–now part of CA–developed the Big Room Planning approach to foster broader support and cooperation:

Many organizations—or even teams within organizations—are attempting to embrace DevOps. The operational and strategic advantages of DevOps over traditional business methodologies make it a virtual business imperative. One of the prevailing ideas about DevOps is that it’s about a culture shift more than tools and principles—and a big part of that culture shift is making sure everyone is on the same page.

Rally Software—which was acquired by CA in May of 2015—provides software and services to help customers succeed with Agile development. One of the main components of the services side is to educate customers about the importance of working in harmony and guiding customers through a process called Big Room Planning. DevOps is a natural extension of Agile development principles to the rest of the business, so Big Room Planning can be an effective tool for DevOps just as it is for Agile development planning.

Categories: CA

In Praise Of Software

News from CA - Fri, 10/04/2019 - 09:32

In the wake of Volkswagen’s latest revelations surrounding its diesel emissions scandal, in which defeat devices and software were used to bypass environmental regulations, some are focusing on the negatives associated with software. Now phony emissions results have joined Internet bullying and electronic identity theft on the ever-expanding list of digital plagues that are corroding modern society. Yet that’s only a small part of the story. The bigger story is the remarkable degree to which software has become central to our lives and an important part of the global economy.

In today’s application economy, software runs everything from giant enterprises to our smartphones. It has upended the world of travel. The way we bank has undergone a complete overhaul as digital channels have begun to dominate the market. Teller windows and bricks-and-mortar travel agencies are becoming a thing of the past — in the same vein rotary telephones and floppy disk drives have. Most of us now buy plane tickets online, make credit card payments online, and, increasingly, even order food online.

image: http://www.techweekeurope.co.uk/wp-content/uploads/2015/12/Gregoire-Mike-crop-High-Res-600x840.jpg

Companies like Google, Facebook, Microsoft, SAP, Uber, Oracle, Airbnb, Amazon, IBM, Salesforce, Twitter, Yahoo, eBay and CA – to name a few – would not have been possible without software. These 14 companies alone employ more than a million people, and their revenues add up to more than the total GDP of Austria.
Read more at http://www.techweekeurope.co.uk/software/ca-technologies-mike-gregoire-software-182503#zQaOmyHDwethgD2g.99
Categories: CA

The big crystal ball of 2016 predictions I

News from CA - Fri, 10/04/2019 - 09:32
Businesses are facing greater urgency to commit to their digital transformation journey in a bid to stay ahead of the competition in today’s application economy. Across Asia Pacific, businesses will need to embrace agile practices to keep pace with evolving market demands,” said Kenneth Arredondo, President & General Manager, Asia Pacific & Japan, CA Technologies.

CA Technologies predicts five major trends will feature prominently in the way business and IT are run, apps are developed, and data is managed:

1. For flexible, scalable development, bring in the containers

2016 will be the year that organizations take IT complexity by storm, using containers and microservices to simplify the current software architecture and development process.  Container technology is set to shape the future of software development standards, making it easier and more efficient for developers to move an application from one system to another. Microservices will focus on enabling smaller services to be deployed independently, delivering new features continuously without the need to wait until a new version of an entire application is ready.

Categories: CA

Big Data Predictions for 2016

News from CA - Fri, 10/04/2019 - 09:32
Otto Berkes, CTO at CA Technologies, asserts that "Bitcoin-born Blockchain shows it can be the storage of choice for sensors and IoT." I hardly fancy myself an expert on blockchain technology, so I asked CA for a little more explanation around this one. A gracious reply came back, explaining that "IoT devices using this approach can transact directly and securely with each other...such a peer-to-peer configuration can eliminate potential bottlenecks and vulnerabilities." That helped a bit, and it incidentally shines a light on just how early-stage IoT technology still is, with respect to security and distributed processing efficiencies.
Categories: CA

The digital-transformation train has left the station -- is your company on board?

News from CA - Fri, 10/04/2019 - 09:32

"To me, digital transformation at a fundamental level means using using digital technology and in particular software as a source of new business growth and innovation," said Otto Berkes, chief technology officer at CA Technologies.

No longer just an enabler or a part of the back office, software becomes a core driver of the business as a whole, Berkes added. It's a shift in software's focus from operations to creating new value, enabling companies to do things like create new apps on the fly to respond to evolving customer needs.

Categories: CA

EMV chip card tales from cashiers at the front line

News from CA - Fri, 10/04/2019 - 09:32
Such mystification is common. A survey by the software company CA Technologies found most consumers didn't know why they were receiving the new chip cards, and were confused about the benefits. Another 37 percent said their card issuer provided insufficient information on usage, and 77 percent said they believe it will better protect them from fraud during online shopping. (It won't).
Categories: CA

Why CA Technologies Appears Well Set for Mainstream IoT

News from CA - Fri, 10/04/2019 - 09:32

LAS VEGAS—CA Technologies isn't one of those companies mentioned often in cocktail conversations. When someone asks what exactly CA does, even longtime employees have to stop, take a sip from a drink, and think for a minute before carefully offering an answer.

Some folks familiar with the company roll their eyes when the name comes up. CA, a survivor of 40 years in the business—a veritable millennium in IT time—isn't known for making headlines in innovation sections of tech magazines. It is a steady performer with a widespread installed base, and while it may not be flashy, it is experienced in problem solving. Please note: Boards of directors who spend lots of money on IT systems like steady, experienced and dependable.

CA could use an accurate descriptor. Unless you're downloading or installing a function, software is taken for granted; the code gets loaded, the icon hangs around until you need it, then the app does its chore. That's the nature of the business. But this is a company that often gets lost in the marketing noise, which is exceedingly easy to do in the spinning-turnstile world of tech. 

Categories: CA

Where CA Technologies Is Headed: Q&A With CEO Mike Gregoire

News from CA - Fri, 10/04/2019 - 09:32

LAS VEGAS—CA Technologies has, over a lot of years in business, earned the reputation of being a company that would rather buy than build. All one has to do is look at the number of acquisitions the company has made—65 since 1981, 20 of those since 2006—to observe CA's strategy.

While CA in 2015 isn't exactly saying it is veering away from that approach under new CEO Mike Gregoire, it is allocating many more resources (including $600 million this year) toward research and development of its own as it continues to integrate all that intellectual property into products and services that it believes enterprise IT systems will want, now and in the future.

A little background: CA Technologies, formerly known as Computer Associates International Inc. and CA Inc., is one of the largest independent software corporations in the world. It is a New York City-based, publicly held, multinational company that creates systems software (and previously applications software) that runs in mainframe, distributed computing, bare metal servers, virtual machine and cloud computing environments.

Categories: CA

IceMobile Heats Up Customer Loyalty

News from CA - Fri, 10/04/2019 - 09:32
The glue that holds the entire infrastructure together is a CA API Management platform, which IceMobile began using in early 2014. The Retailer API manages the integration between IceMobile's backend systems and retailers' CRM, ERP and POS systems. A private UX API handles integration with mobile and Web apps that interface with IceMobile's backend systems.

"The system creates an extremely smooth and seamless framework," says Roelof Blom, IceMobile's technology director. In addition, it provides detailed reporting, analytics and dashboards that let retailers track the success of their marketing initiatives and view overall trends.

The CA API Management platform eliminated the need to develop and test custom software. When IceMobile upgraded its architecture to the current IT framework, it was able to trim implementation time from 14 weeks to eight weeks.

The glue that holds the entire infrastructure together is a CA API Management platform, which IceMobile began using in early 2014. The Retailer API manages the integration between IceMobile's backend systems and retailers' CRM, ERP and POS systems. A private UX API handles integration with mobile and Web apps that interface with IceMobile's backend systems.

"The system creates an extremely smooth and seamless framework," says Roelof Blom, IceMobile's technology director. In addition, it provides detailed reporting, analytics and dashboards that let retailers track the success of their marketing initiatives and view overall trends.

The CA API Management platform eliminated the need to develop and test custom software. When IceMobile upgraded its architecture to the current IT framework, it was able to trim implementation time from 14 weeks to eight weeks.

- See more at: http://www.baselinemag.com/crm/icemobile-heats-up-customer-loyalty.html#sthash.oh0GmAYr.dpuf

The glue that holds the entire infrastructure together is a CA API Management platform, which IceMobile began using in early 2014. The Retailer API manages the integration between IceMobile's backend systems and retailers' CRM, ERP and POS systems. A private UX API handles integration with mobile and Web apps that interface with IceMobile's backend systems.

"The system creates an extremely smooth and seamless framework," says Roelof Blom, IceMobile's technology director. In addition, it provides detailed reporting, analytics and dashboards that let retailers track the success of their marketing initiatives and view overall trends.

The CA API Management platform eliminated the need to develop and test custom software. When IceMobile upgraded its architecture to the current IT framework, it was able to trim implementation time from 14 weeks to eight weeks.

- See more at: http://www.baselinemag.com/crm/icemobile-heats-up-customer-loyalty.html#sthash.oh0GmAYr.dpuf
Categories: CA

Why NoOps is a DevOps disaster waiting to happen

News from CA - Fri, 10/04/2019 - 09:32
Ever since the first hunks of Big Iron hit the streets, we’ve been struggling (and failing) to keep up with the demand for software applications.

Now it’s getting harder. Not only do we have to satisfy an insatiable appetite for new apps and services, but the nature of the business palate is changing. Business now demands a continuous flow of software innovation over back-office application support – or using the haute cuisine analogy – they want IT to serve a classy degustation menu versus just warming up a ready-made TV dinner.

All this bodes well for the fast iterative style agile, with fully autonomous development teams empowered to increase the rate of software deployments.

Sound great, but what does this mean for IT Ops?

Categories: CA

DevOps Leadership Resolutions for 2016 Measure Thyself

News from CA - Fri, 10/04/2019 - 09:32

At year-end, we often consider where we've fallen short over the last twelve months - and how we can do better over the next twelve. For IT leaders, DevOps is likely to be a primary concern for 2016. As application awesomeness becomes more important to the business, IT must get great code into production faster. DevOps success is thus imperative - especially if you're competing against digital-first market disrupters.

DevOps, though, isn't just about engineering better processes. It's also about cultural transformation. This reality makes some IT leaders uneasy, because excellence at operational management - rather than cultural leadership - got them where they are today.

But DevOps success requires cultural leadership. Without that leadership, people will work in 2016 the same way they worked in 2015.

Categories: CA

6 Ways To Protect Your Data In The Age of Wearables 1.0

News from CA - Fri, 10/04/2019 - 09:32

2. Think hard about what data can be potentially taken. “Think about the worst and assume that the data could somehow get out and then ask yourself if you can truly tolerate that or not.”

— Scott Morrison, SVP at CA Technologies.

Categories: CA

CA Technologies Unveils New DevOps, Agility, Security Wares

News from CA - Fri, 10/04/2019 - 09:32

LAS VEGAS—As calendar year 2015 year winds down, Las Vegas in the days before Thanksgiving is remarkably quiet. Planes coming in aren't as packed with people, you can walk right up to a cab at McCarran International Airport, and obtaining a restaurant reservation generally is a snap.

However, it's still high IT conference season at Mandalay Bay here, where CA Technologies is staging its CA World '15 conference for a reported 4,000 attendees. As a company that has been built by acquisitions over years of time yet frankly isn't in the news all that often, CA is using this big opportunity to make a statement, and the New York City-based company has selected this: "Harnessing the Power of Disruption in the Application Economy." 

CA certainly has been disruptive in its own way, changing the routines of numerous smaller companies by acquiring them (20 since 2006 alone) to fulfill its stated mission: to mold together IT solutions of value for its customers that already contain proven secret sauce cooked up by others.

Categories: CA

CA Technologies Adds To Security, DevOps And Management Product Portfolios

News from CA - Fri, 10/04/2019 - 09:32

The unveilings at this week's CA World '15 conference in Las Vegas are the fruits of the New York-based company's efforts to step up its product line expansion efforts. In June, the company hired Otto Berkes from HBO to be CA's chief technology officer and in July hired Ayman Sayed from Cisco as chief product officer.

"CA is becoming more relevant to the discussion and CA's products more top of mind because the app economy is changing the focus from the IT department to the line of business," Sayed said in an interview with CRN.


Categories: CA

CA Technologies: Riding The Wave Of Disruption

News from CA - Fri, 10/04/2019 - 09:32
CA’s new tagline – business, rewritten by software – does a good job of distilling Gregoire’s strategy. “Software creates completely new business models,” Gregoire explains. “Not software simply as a technology product. Instead, software as a basic organizing principle for your business.”
Categories: CA

Catch the wave or get left behind warns CA Technologies CEO

News from CA - Fri, 10/04/2019 - 09:32
he correct use of software to identify waves of innovation is vital for businesses to stay relevant.

Speaking at CA World 2015, Mike Gregoire, CEO, CA Technologies, said: "You have to catch the wave when it hits - or risk being left behind. The window of opportunity to surf the wave is getting shorter."

Gregoire identified software as an 'organising principle' with the ability to become a, "lever to innovate and grow."

Gregoire, said: "Software allows scale, reduces friction, adds speed. Software creates completely new business models."

The company has placed agile development at the centre of success, both for developers and business, with the CA Technologies boss identifying it at as being central to digital transformation.

Categories: CA

CA Technologies: business re-written by software - is there a need for paranoid optimism?

News from CA - Fri, 10/04/2019 - 09:32

*Agile Management, based on its Rally acquisition; plus project and portfolio management and service management.

*Devops, with continuous delivery, application performance management, API management and workload automation.

*Security, with single sign-on, authorised user management, ID management etc.

At a later session, Ayman Sayed (late of Cisco), the new Chief Product Officer at CA Technologies, described new products in DevOps: CA Live API Creator, CA Mobile App Services, CA Virtual Network Assurance and CA Unified Infrastructure Management for z Systems, all about continuous delivery using automation and virtualised infrastructures. There is also a new product in Security/Compliance: CA Data Content Discovery, which lets you discover regulated PCI, HIPAA and personal data that you didn't know you had, hidden in mainframe systems, not only in databases but in VSAM files and the like. This last is potentially much more interesting than just a compliance tool (sorely though that is needed) - it could be used (although CA Technologies isn't announcing any of this) to help to mine mainframe systems for data that could be used in, say, mobile services, complete with the necessary usage permissions and legal limitations that should be associated with the data. It is also written in such a way that it could, again potentially, be called by third party applications discovering data across the whole infrastructure.

 

Categories: CA

Service Provider Tools: Enabling or Inhibiting Business Model Innovation?

News from CA - Fri, 10/04/2019 - 09:32

Within a relatively brief time, the lines between different types of providers—including communications service providers (CSPs), managed service providers (MSPs), cloud and hosted service providers (xSPs)—have started to blur. Markets keep getting more crowded and dynamic. The result is that for any service provider business, establishing and sustaining fundamental market differentiation is getting tougher by the day.

The Entrepreneurial Mindset

These days, an entrepreneurial mindset represents an increasingly vital part of the service provider executive’s job description—and that’s true whether he or she is working with a large incumbent or an early stage business. Moving forward, business success will require that executives have a keen understanding of the service provider landscape and the untapped market opportunities that can be exploited. They’ll need to identify the innovative business models that can make an impact—whether for the customer, in the market or on the bottom line.

However, entrepreneurial innovation has to move past vision and become a reality. As any successful entrepreneur will tell you, great ideas are a dime a dozen. There’s a big gap between the innovative idea and the successful execution of that idea.

Categories: CA
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by Dr. Radut